Statement

Accessibility Statement

Keep It Classic is a vintage retail shop on the ground floor of Downtown Container Park in Las Vegas, and keepitclassiclv.com is the same shop online. We want every visitor to be able to read the catalog, view the photos, and place an order, no matter how they use the web. This page sets out where we are with digital accessibility, what we test against, what we know is still broken, and how to reach us when something on this site gets in your way.

Our commitment

We hold this storefront to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. WCAG 2.2 is the current version of the accessibility standard published by the World Wide Web Consortium and was adopted as ISO/IEC 40500:2025 in October 2025. Level AA is the conformance target most public-facing retail sites work toward.

We treat accessibility the same way we treat photo grading and authenticity research. It is part of doing the work properly, not a finish-line task. Every theme release goes through an accessibility check before it reaches the live store, and every report we receive from a customer becomes a ticket that gets a name and a date.

Conformance status

Our current status is partial conformance with WCAG 2.2 Level AA. Partial conformance means most of the storefront meets the standard, we know about specific places where it does not, and we are actively closing those gaps. We will update this page each time we complete a remediation pass so the picture you read here matches the picture you experience.

The most recent internal audit was completed in early May 2026. A round of fixes from that audit is staged and will reach the live store inside the next theme release. A second round is queued behind it.

How we test

We use a mix of automated and manual checks because no single method catches everything.

Automated scanning runs on the homepage, product detail pages, collection grids, the cart, and the checkout entry on every theme release. The scanner flags missing alternative text, low color contrast, broken heading order, missing form labels, and similar machine-detectable issues.

Manual checks layer on top of that. We walk the full purchase path with a keyboard only, no mouse and no trackpad, and confirm that focus is visible at every step and never gets stuck. We test the same path with screen readers on the major platforms: VoiceOver on macOS and iOS, NVDA and JAWS on Windows. We check that the operating-system reduced-motion setting actually quiets the parallax and reveal effects on the homepage and product pages. We verify color contrast against the locked palette at the body-text and large-text ratios required for AA.

Where a fix touches a part of the site that customers using assistive technology depend on directly, we ask people who use that technology to retest before we close the ticket.

Compatible with

The storefront is built and tested to work with the latest two major versions of:

  • Safari on macOS and iOS, with VoiceOver
  • Chrome on Windows and macOS, with NVDA on Windows
  • Firefox on Windows and macOS, with NVDA on Windows
  • Edge on Windows, with Narrator and JAWS
  • Keyboard-only navigation in any of the browsers above
  • Browser zoom up to 200 percent without loss of content or functionality

If you use a browser, version, or assistive technology that is not on this list and you hit a barrier, please tell us. The list above is what we test, not a limit on who we serve.

Technical specifications

The storefront is built on Shopify and uses HTML, CSS, JavaScript, and Liquid (Shopify's templating language). A small number of features rely on third-party services: customer reviews are powered by Judge.me, and our cookie consent and privacy disclosures are powered by Termly. Each of those vendors maintains its own accessibility posture, which we monitor and which we factor into the limitations below.

Known limitations we are working on

We would rather list these in plain language than claim a clean record we cannot back up.

  • Alt text on legacy product photos. A portion of our older product images carry generic alt text from earlier import batches. We are rewriting alt text catalog-wide and the pass is in progress. Until it completes, a screen reader on an older listing may read a generic description instead of the specific piece.
  • Sticky add-to-cart focus management on product pages. The sticky add-to-cart bar on product detail pages has a known focus-handling issue that we are correcting in the current accessibility wave. Until the fix ships, keyboard and screen-reader users may notice that focus does not always move where it should after the bar appears or disappears.
  • Mega menu keyboard return. When the category mega menu is closed with the Escape key, focus does not always return to the trigger button. Fix is staged in the same wave as the sticky add-to-cart correction.
  • Focus outlines on a small set of interactive elements. A small number of buttons and links currently suppress the browser's default focus outline. We are replacing those with a visible two-tone focus ring across the storefront.
  • Color contrast on a few accent surfaces. A handful of small text labels (filter chips, secondary eyebrow text) sit just below the AA contrast ratio against the warm paper background. We are darkening the affected ink tone or lightening the affected background.
  • Some archived journal articles. A small number of older articles predate our current heading and contrast standard. New articles are written against the current standard, and the older ones are queued for retroactive cleanup.
  • Third-party embeds. Customer reviews, the cookie consent banner, and any embedded social or video content inherit the accessibility behavior of the host platform. Where we have found gaps, we evaluate the vendor or wrap the embed behind a keyboard-reachable summary so the underlying information is still available.

This list is honest as of the date stamped at the bottom of the page. It will get shorter as we work through the queue.

In-store accessibility

The shop sits on the ground floor of Downtown Container Park, on the east side of the courtyard at 707 East Fremont Street, Suite 1170, Las Vegas, Nevada 89101. The entrance is at street level, and the floor inside is one continuous level with no steps between sections. If you would like us to set aside a piece, hold it for in-person pickup, or walk you through the floor in a specific way, call (702) 605-3332 or email info@keepitclassiclv.com ahead of your visit and we will plan it with you.

How to reach us

If you hit a barrier on keepitclassiclv.com, or you want to ask about a piece in a different format (a phone description of an item, additional measurements, a specific photo angle, a purchase completed by phone), we want to hear from you.

We aim to acknowledge accessibility messages within two business days. We work to resolve specific access issues within ten business days where the fix is straightforward. If a fix is going to take longer than that, we will tell you what the timeline looks like and offer a workaround in the meantime, including completing a purchase by phone or holding a piece for in-store pickup.

Formal complaint channels

If you are not satisfied with our response, you can also contact:

  • U.S. Department of Justice, Civil Rights Division, ADA Information Line: 1-800-514-0301 (voice), 1-833-610-1264 (TTY)
  • Federal Communications Commission, Disability Rights Office: 1-844-432-2275

Related policies

For information about how the site handles personal data, cookies, terms of use, and returns, see our privacy policy, terms of service, and return policy. Those documents are kept current by our compliance partner.

Last updated

May 5, 2026.